✔   Respond to new enquiries.

✔   Prepare, send and follow up quotes.

✔   Process new leads.

✔   Produce, collate and send out via email or post: newsletters, new business packs & new account requests.

✔   Arrange appointments, inc travel and accommodation.

✔   Send reminders.

✔   Customer service.

✔   Gather and update testimonials.

✔   Send out cards for special occasions & ensure that special bottle or perfect gift is received at Christmas.

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